Shipping Policy

Effective Date: April 24, 2025
Last Updated: April 24, 2025

At Devam Healthcare, we aim to deliver our proprietary Ayurvedic products to your doorstep in a safe, timely, and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipment of products ordered through our website: https://devamhealthcare.com.

1. Shipping Locations

We deliver to all serviceable pin codes across India. International shipping is not available at this time.

2. Delivery Timeline

Order Processing: 1–2 business days
Delivery: 3–7 business days based on location
Shipping Days: Monday to Saturday (excluding holidays)

Note: Delivery times are estimates and may vary due to external conditions.

3. Shipping Charges

Free Shipping on orders above ₹999
Standard charges apply below ₹999 and are shown during checkout

4. Order Tracking

After dispatch, you’ll receive a confirmation message with tracking details and a courier link. Contact us if you don’t receive tracking info within 48 hours.

5. Delivery Attempts

Our delivery partners will attempt delivery up to 3 times. If unsuccessful, the order will be returned and re-delivery charges may be applied.

6. Address Accuracy

Ensure your shipping details are accurate. Devam Healthcare is not responsible for delays or losses due to incorrect address input.

7. Damaged or Missing Shipments

Report any damage, tampering, or missing items within 24–48 hours of receiving the shipment. We may ask for photos or video for quick resolution.

8. Delivery Delays

Delays may occur due to unforeseen circumstances. We’ll keep you informed and work to resolve any shipping disruptions promptly.

9. Contact Us

For shipping assistance, contact:
📧 Email: info@devamhealthcare.com
📞 Phone/WhatsApp: +91 78886 00230
📍 Address: Gagandeep Colony, Ludhiana City, Ludhiana, Punjab – 141007, India