Privacy Policy

Effective Date: April 24, 2025
Last Updated: April 24, 2025

At Devam Healthcare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://devamhealthcare.com, purchase our Ayurvedic products, or interact with us in any other way.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access our website.

1. Who We Are

Company Name: Devam Healthcare
Email: info@devamhealthcare.com
Phone: +91 78886 00230
WhatsApp Support: +91 78886 00230
Address: Gagandeep Colony, Ludhiana City, Ludhiana, PIN Code: 141007, India

2. Information We Collect

A. Information You Provide to Us

Full name, email address, phone number, shipping and billing addresses
Health details voluntarily shared for consultations
Payment information (processed securely via third-party gateways)
Messages and communications

B. Information Collected Automatically

Device information (IP address, browser type, OS)
Usage data (page views, session time, referral URLs)
Cookies and tracking technologies

3. How We Use Your Information

To process and fulfill orders
To respond to inquiries and provide support
To offer personalized Ayurvedic recommendations
To improve website performance and user experience
To send promotional emails (with consent)
To ensure compliance with legal obligations

4. How We Share Your Information

With service providers for payment processing, shipping, etc.
With legal authorities when required by law
During business transfers or acquisitions

5. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including legal and compliance needs. Once no longer needed, data is securely deleted or anonymized.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards, such as SSL encryption, secure payment gateways, and restricted access to protect your data.

7. Your Rights and Choices

You may:

Access, correct, or delete your personal data
Withdraw consent where applicable
Opt-out of marketing communications

8. Cookies and Tracking Technologies

We use cookies to improve your experience. You can control cookies via browser settings. Disabling cookies may affect some features of the website.

9. Third-Party Links

Our site may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children. Contact us if you believe data was collected inadvertently.

11. International Users

Data may be stored and processed in India. By using our services, international users consent to the transfer of their data to India.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by an updated “Last Updated” date and posted on this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy:

Email: info@devamhealthcare.com
Phone/WhatsApp: +91 78886 00230
Address: Gagandeep Colony, Ludhiana City, Ludhiana, Punjab – 141007, India