Terms and Conditions

Effective Date: April 24, 2025
Last Updated: April 24, 2025

Welcome to Devam Healthcare. These Terms and Conditions (“Terms”) govern your access to and use of our website https://devamhealthcare.com and the services and products we provide. By using our website or purchasing our products, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information

Business Name: Devam Healthcare
Email: info@devamhealthcare.com
Phone/WhatsApp: +91 78886 00230
Address: Gagandeep Colony, Ludhiana City, Ludhiana, PIN Code: 141007, Punjab, India

2. Eligibility

You must be at least 18 years old to use our website or place orders. By using the site, you confirm that you are of legal age and capable of entering into a binding contract.

3. Use of Website

  • Use the website for lawful purposes only.
  • Do not attempt unauthorized access to the site or its servers.
  • Do not reproduce or misuse content, images, or trademarks without permission.

4. Products and Services

Devam Healthcare offers proprietary Ayurvedic medicines based on traditional practices. Product details, prices, and availability may change at any time. Consult a qualified healthcare practitioner before use.

5. Orders and Payments

Orders may be placed via our website, phone, or WhatsApp. Payments are securely processed via trusted third-party gateways. Confirmation will be sent once the order is placed successfully.

6. Pricing and Taxes

All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Prices may change without notice.

7. Shipping and Delivery

  • We ship throughout India.
  • Delivery is expected within 3–7 working days.
  • Shipping fees are calculated at checkout and are generally non-refundable.

8. Return, Refund & Cancellation Policy

  • Returns are accepted for unopened items within 7 days of delivery.
  • Refunds are issued to the original payment method within 7–10 business days of receiving returned items.
  • Orders can be canceled before dispatch only.

See full Refund Policy for more details.

9. Intellectual Property

All website content including logos, images, product info, and branding is the property of Devam Healthcare or licensed sources. Unauthorized use is prohibited.

10. Limitation of Liability

We are not liable for indirect or incidental damages, health issues from improper use, or delays due to external factors.

11. User Accounts and Security

Account holders are responsible for safeguarding login credentials. Notify us immediately of unauthorized activity.

12. Third-Party Services

We may link to or integrate with third-party platforms (e.g., for payment or analytics). We are not responsible for their policies or operations.

13. Indemnification

You agree to indemnify and hold harmless Devam Healthcare from claims, liabilities, or expenses arising from your use of the website or breach of these Terms.

14. Governing Law and Jurisdiction

These Terms are governed by Indian law. Disputes are subject to the jurisdiction of courts in Ludhiana, Punjab.

15. Changes to Terms

We reserve the right to update these Terms. Any changes will be posted with the revised date. Continued use implies acceptance of the new Terms.

16. Contact Us

For any questions about these Terms and Conditions, contact us:

Email: info@devamhealthcare.com
Phone/WhatsApp: +91 78886 00230
Address: Gagandeep Colony, Ludhiana City, Ludhiana, PIN Code: 141007, India

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